Posted on September 5, 2018

24-Hour Crisis Line

Not every incident of danger or crisis will happen during business hours, and in those circumstances, it can be difficult for someone to know where to turn for help. If a victim of domestic violence or sexual assault is in immediate danger we always encourage them to call 911 to provide that immediate safety that they are needing. But what we know is that sometimes a victim is afraid to call the police because they are afraid of the retaliation they may face from their abuser if the police do not have cause to arrest them, or if they are released quickly on bail.

If they are able to safely leave the house or distance themselves from the person causing them harm, some people are able to call friends or family to come and help them leave the situation. Others have been so isolated from their abuser that they have no one to call. Whatever their circumstances are in that moment, it can feel incredibly paralyzing- like the next move they make will either be their saving grace or put them in a lot more danger, and they can't navigate which is which. In these moments- please call our crisis line. 

The DCFOF crisis line is open 24 hours a day, 7 days a week, 365 days a year to answer questions and provide resources to those in need. When you call in you have the right to remain anonymous and can just use that opportunity to ask questions and learn more about your options. Our crisis line staff are trained to help you navigate to safety. Maybe you are looking for a way to safely leave an abusive relationship, maybe you are worried a friend or family member is being abused and want to learn more about warning signs, or maybe you think that your own relationship may be unhealthy but you aren't exactly sure what to do about it or even if you want to end it. We can help with all of this and more, and connect you with the resources that you need to make the right decision for you! 

Just last month alone we had over 239 crisis calls answered on the 24-hour hotline. Majority of the calls are domestic violence or sexual assault related. Whether it's calls coming in for someone needing shelter or a friend/family member calling to ask for advice on how to help someone in a violent relationship. Sometimes family members are upset because their friend or family member is not currently leaving an abusive relationship. We encourage them to continue to be a support for the victim, so when they are ready to leave, they know they have someone. Often abusers will isolate victims so they don't have true supports systems when that time comes that they are ready to leave. We know that there are many barriers when a victim is leaving her abuser. In fact, it is the most dangerous time and victims are at the highest risk of being killed by their partner when they are trying to leave. So we work to encourage family and friends to support her and not judge and know that she is the best judge of when it is safe to leave. 

We never turn a caller away. We will find an answer to their questions or provide them with appropriate resources. We are there to help!

If you or someone you know needs help please call our 24-hour crisis line at 940-382-7273 OR 800-572-4031.

Working on a crisis line is no easy job, but our staff and volunteers do it splendidly! It takes a real heart for this kind of work to answer these calls and provide as much hope as you possibly can to the person on the other end.

If you would like to make a contribution to support our crisis line, please click on the button below!

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