Friends of the Family offers emergency shelter for survivors of relationship violence and sexual assault. Persons seeking shelter may call the crisis line 24 hours a day, 7 days a week, at 800-572-4031 or 940-382-7273. Eligibility for shelter will be determined based on safety concerns related to relationship violence or sexual assault, resulting in the person having no safe place to stay. In the event a caller is not eligible for our shelter, referrals to other local resources will be provided.
The shelter is staffed 24 hours a day, 7 days a week. Crisis intervention specialists answer the hotline, monitor the house, and assist clients with basic needs during night, weekend and holiday hours.
The 32-bed residential facility offers numerous services that encourage safety planning, education regarding relationship violence, personal growth, and independent living skills in an abuse-free environment. Generally, clients stay in the shelter for up to 30 days; extensions may be approved on a case-by-case basis.
The following services are offered to shelter residents:
- Case Management: The client works with a residential advocate to determine eligibility for social services and to secure services (i.e. housing assistance, referral, transportation, and healthcare services). The advocate assists clients in setting goals that will help them move forward in their transition process. Case management also involves networking with other social service agencies.
- Legal Advocacy: Legal services may include assisting clients in obtaining protective orders, obtaining legal representation for divorce or landlord/tenant disputes, coordination of Crime Victim’s Compensation services, and liaison between victim and police department.
- Counseling: Individual and/or group counseling are available to adult and child residents. Play therapy is available for children ages 3 and up.
The shelter provides food, linens, toiletries, and emergency clothing. Many needs can be provided for those who are unable to bring their belongings with them to the shelter. Those who do have the opportunity to pack are encouraged to bring a few changes of clothing, necessary medications, a few of the children’s favorite items, and important papers (i.e., driver’s license or identification; Social Security cards; legal papers such as divorce, child custody, or protective orders). Residents are discouraged from bringing extremely valuable property to the shelter (i.e., expensive jewelry, laptops, etc.)